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Patient Information

Appointments

Our office is open Monday through Friday from 8:30 A.M. to 5:00 P.M. If an emergency arises, please contact our office–you will be given an appointment without delay. You should allow one to two hours for an initial consultation.

Realizing, that your time is valuable, we try to stay on schedule. However, emergencies sometimes arise. If you are unable to keep your appointment or are going to be late, please call us as soon as possible.

In most cases, your eyes will be dilated in order to complete a thorough examination. Because the effects of dilation will last for several hours, you may find it best to have someone drive you to and from the office.

Our goal is to provide you with the best quality and timeliest retina care available. In an effort to expedite the check in process when you visit our clinic, please download and fill out the following forms before coming in for your visit.

Medical History

Patient HIPAA Acknowledgement

Patient Information


Payment policies

We appreciate your cooperation in our efforts to limit health care costs. Please be prepared to pay any unmet deductibles, co-payments, and patient responsibility amounts at the time of service. We accept cash, check, MasterCard and VISA.

We will submit your claims to your primary insurance carrier. We are Medicare-participating providers and have contracts with most HMO and PPO insurance plans. If we do not participate with your insurance carrier, we require payment on the day of service. We will be glad to answer any billing questions you may have.

These are some of the health plans we participate in:

Aetna
Altius
BC/BS
Beech Street
CCN/PMN
Champus
Cigna
DMBA
EA Miller
Educators Mutual
Federal BC BS
First Health/Mailhandlers
GEHA
Great West
Healthwise
Healthy U
Humana
Idaho Medicaid
IHC Med/Select Value
Medicare
Molina
PEHP
PHCS/Multiplan
PPO/USA
Rio Grande
RR Medicare
Select Care
Select Care Plus
Select Choice
SelectMed
SelectMed Plus
TriCare/TriWest
United Health Care
Union Pacific
Utah Medicaid
Value Care
Wyoming Medicaid

Telephone Calls

We encourage you to call with any questions. If needed, our trained office staff will refer your questions immediately to one of the doctors.

Contacting us via the website

To contact us, please see this form.

Office Locations

For directions to our office locations, please follow this link.

Emergency

If you have an urgent problem on nights or weekends, do not hesitate to call. Our phones are answered by a 24-hour answering service. Please give them your name, phone number, and the nature of the emergency, and they will contact one of our doctors (or a covering doctor), who will return your call promptly.