Patient Information

Clinical Research Information for Patients

Retina Associates of Utah is proud to partner with a variety of pharmaceutical companies to bring patients the newest innovations in retinal disease treatment. Currently, we are conducting nine (9) clinical studies with others in our research pipeline. From providing important safety and efficacy data for FDA approved Lucentis (monospecific anti-VEGF antibody), Susvimo (port delivery system aka implant) and Vabysmo (the first bispecific antiVEGF antibody) to safely administering other novel therapies including gene therapy, RAU strives to serve patients in Utah with innovative treatments for wet and dry macular degeneration, diabetic macular edema, retinal vein occlusions, and more.

To learn more details about our clinical studies or to inquire about how to participate, please contact our research department (801) 312-2070.

General Patient Information


Our office is open Monday through Friday from 8:30 A.M. to 5:00 P.M. If an emergency arises, please contact our office–you will be given an appointment without delay. You should allow one to two hours for an initial consultation.

Realizing that your time is valuable, we try to stay on schedule. However, emergencies sometimes arise. If you are unable to keep your appointment or are going to be late, please call us as soon as possible.

In most cases, your eyes will be dilated in order to complete a thorough examination. Because the effects of dilation will last for several hours, you may find it best to have someone drive you to and from the office.

Our goal is to provide you with the best quality and timeliest retina care available. In an effort to expedite the check-in process when you visit our clinic, please download and fill out the following forms before coming in for your visit.

Medical History

Patient Information

Online Contact to our Practice

To contact us via the website, please use this form. To access your personal medical records through the patient portal, click this link. Follow the instructions you were given during your visit to set up your user name and password, and if there are any questions, feel free to call 801-312-2020 or 1-800-873-8462 for assistance.

Click the button below to pay on your account online.

Payment policies

We appreciate your cooperation in our efforts to limit health care costs. Please be prepared to pay any unmet deductibles, co-payments, and patient responsibility amounts at the time of service. We accept cash, check, debit card, MasterCard, Discover and VISA.

We will submit your claims to your primary insurance carrier. We are Medicare-participating providers and have contracts with most HMO and PPO insurance plans. If we do not participate with your insurance carrier, we require payment on the day of service. We will be glad to answer any billing questions you may have.

These are some of the health plans we participate in:

Beech Street
EA Miller
Educators Mutual
Federal BC BS
First Health/Mailhandlers
Great West
Healthy U
Idaho Medicaid
IHC Med/Select Value
Rio Grande
RR Medicare
Select Care
Select Care Plus
Select Choice
SelectMed Plus
United Health Care
Union Pacific
Utah Medicaid
Value Care
Wyoming Medicaid

To make a payment online that will go directly to our Practice, use the button below and follow the directions. If you have any questions regarding online payments, feel free to contact our Accounts Receivable Department at 801-312-2030.

Privacy Policies

Your privacy is of the utmost importance. Taking that into consideration, please take a moment to check out our various policies that we provide you from our practice:

Website Privacy Policy

Notice of Privacy Practices

HIPAA Acknowledgement

Telephone Calls

We encourage you to call with any questions. If needed, our trained office staff will refer your questions immediately to one of the doctors.

Office Locations

For directions to our office locations, please follow this link.


If you have an urgent problem after normal hours or weekends, do not hesitate to call. Our phones are answered by a 24-hour answering service. Please give them your name, phone number, and the nature of the emergency, and they will contact one of our doctors (or a covering doctor), who will return your call promptly.